Terms of Service

Welcome to Prism AI LLC (“Prism AI,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your access to and use of our website prismaisol.com and our AI-powered receptionist and chatbot solutions (the “Services”).

By using our Services, you agree to these Terms. Please read them carefully.

1. Eligibility

Our Services are available only to businesses.

By using our Services, you confirm that you are authorized to enter into contracts on behalf of your business.

Use of the Services is restricted where prohibited by law.

2. Description of Services

Prism AI provides AI-powered receptionists and chatbots designed to support business communications, customer engagement, and workflow automation.

3. Account Registration

To use certain Services, you must create an account and provide accurate, current business information. You are responsible for maintaining the security of your account credentials.

4. Payment Terms

Services are offered through monthly subscriptions and one-time fees, as specified at purchase.

Free trials may be offered at our discretion.

All payments are non-refundable.

Billing occurs monthly unless otherwise stated.

Users may cancel subscriptions at any time; access continues until the end of the billing cycle.

5. User Responsibilities

When using our Services, you agree:

Not to use the Services for any illegal activity.

Not to misuse AI outputs for harmful or malicious content.

Not to infringe upon third-party intellectual property rights.

To ensure that your use of our Services complies with applicable laws and regulations.

6. Company Rights

Prism AI reserves the right to:

Suspend or terminate accounts for violations of these Terms.

Modify, update, or discontinue Services at any time.

Investigate suspected misuse of Services.

7. Intellectual Property

Prism AI owns all intellectual property related to its Services, including software, AI models, and proprietary technology.

Users retain ownership of the content they input into the Services.

AI-generated outputs may be used by the user, but Prism AI retains ownership of the underlying technology and methods used to generate those outputs.

8. Limitation of Liability

Services are provided “as is” without warranties of any kind.

We do not guarantee the accuracy, reliability, or suitability of AI outputs.

To the fullest extent permitted by law, Prism AI will not be liable for any indirect, incidental, or consequential damages arising from use of the Services.

9. Governing Law and Dispute Resolution

These Terms are governed by the laws of Bulgaria. Any disputes will be subject to the exclusive jurisdiction of the courts of Bulgaria, unless otherwise required by law.

10. Termination

Users may cancel their accounts at any time.

Prism AI may suspend or terminate Services or accounts at any time, at our discretion.

11. AI-Specific Policies

AI outputs are provided for business support and communication purposes only.

Users remain responsible for verifying outputs and ensuring compliance with applicable laws.

Misuse of the Services for harmful, misleading, or unlawful purposes is strictly prohibited.

12. Changes to Terms

Prism AI may update these Terms at any time. Updated Terms will be posted on this page with a revised “Last Updated” date. Continued use of the Services constitutes acceptance of the updated Terms.

13. Contact Information

For questions regarding these Terms, please contact us:

Prism AI LLC
Sofia, Bulgaria
Email: [email protected]