Privacy Policy
Prism AI LLC (“Prism AI,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard information when you use our services and website prismaisol.com.
1. Information We Collect
We may collect the following categories of information when you interact with our services:
User inputs: Text, queries, and other content you provide when using our AI tools.
Account information: Name, email address, and login details when you create an account.
Payment details: Billing information required to process transactions.
Analytics data: Information about your device, browsing activity, and interactions with our website and services.
2. How We Use Your Information
We process personal data for the following purposes:
To provide and operate our services.
To improve our AI models and enhance user experience.
To provide customer support and respond to inquiries.
To send marketing communications (with your consent, where required).
3. Third-Party Services
We may share data with trusted third-party service providers who help us deliver our services, including:
Go High Level (CRM and marketing automation)
OpenAI (AI processing services)
Grok (AI tools)
Twilio (communications services)
These providers process data on our behalf and are contractually bound to protect it.
4. Data Retention
We retain your personal data until your account is deleted, unless a longer retention period is required by law.
5. User Rights
As a resident of the European Union (EU), you have the following rights under GDPR:
Access: Request a copy of the data we hold about you.
Deletion: Request deletion of your personal data (“right to be forgotten”).
Opt-out: Withdraw consent to receive marketing communications.
Correction: Request correction of inaccurate or incomplete data.
Data portability: Request a copy of your data in a machine-readable format.
To exercise your rights, contact us at [email protected].
6. Security Measures
We implement appropriate technical and organizational measures, including encryption, to safeguard personal data against unauthorized access, loss, or misuse.
7. International Data Transfers
We do not share or transfer personal data outside the European Union.
8. Children’s Privacy
Our services are not directed to individuals under the age of 16, and we do not knowingly collect personal data from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date.
10. Contact Us
For privacy-related questions or concerns, you may contact us at:
Prism AI LLC
Sofia, Bulgaria
Email: [email protected]